Last updated: 2 November 2026
Who we are
This website is operated by Auckland BBM Translation Service Limited, trading as BBM (NZBN 9429030631359), based in Auckland, New Zealand.
What we collect
- Information you enter in our forms: name, company, email, phone or WeChat, country, details of your documents or project, and your message.
- Website usage data collected through Google Analytics and Google Ads cookies: pages visited, device and browser, approximate location, and how you reached our site.
We do not collect payment card details on this website.
How we use it
- To reply to your enquiry, prepare a quotation and deliver the services you request.
- To send the white paper you requested and, if you agreed, to contact you about related services. You can ask us to stop at any time.
- To understand how the website is used and to measure our advertising.
Who we share it with
- Our partners, including our partner in Beijing, only where this is needed to deliver the service you requested.
- Providers that host this website and our email, such as Hostinger and Google. Their servers may be outside New Zealand.
We do not sell your personal information.
How long we keep it
We keep enquiry and project records only as long as needed for these purposes and to meet our legal and tax obligations.
Your rights
You can ask to see, correct or delete the personal information we hold about you by emailing vincent_yu@bbm.co.nz. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner (New Zealand) or the Office of the Australian Information Commissioner (Australia).
Cookies
You can block or delete cookies in your browser settings. Some parts of the site may then not work as intended.