We are dedicated to being a premier linguistic solutions provider, guided by our core values of “Accuracy, Quality, and Commitment” across all facets of our team management, from recruitment and organization to project execution. Our project managers oversee customer requirements, data optimization, team coordination, project implementation, and post-delivery enhancements, ensuring seamless project operations.
We maintain stringent criteria for recruiting and evaluating project manager candidates, emphasizing proficiency in foreign languages, essential skills, alignment with BBM’s values, commitment, and a drive for company growth. Candidates undergo rigorous analysis and training until fully qualified. Our state-of-the-art MIS System, including our QA System, provides a solid foundation for project managers’ sustained contributions, enhancing data management, real-time monitoring, and project coordination since its inception in August 2007.
Unlike many translation agencies that heavily rely on external part-time translators, leading to challenges like data decentralization and quality control fluctuations, we leverage part-time translators and freelancers as supplementary resources. However, to ensure adherence to our standards of accuracy and quality, we allocate at least 80% of our workload to our in-house translators and auditors.
Our in-house translators possess extensive experience and accountability, while auditors ensure quality by reviewing and overseeing their work. Both report to project managers, who also oversee DTP and HR specialists. This collaborative approach fosters knowledge-sharing and drives us towards our collective goal.
Furthermore, our project managers are proficient in both English and Chinese, serving as effective communicators to facilitate seamless interactions with our clients.